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You know the world is going mobile—but did you know just how fast it’s happening? A new report, Cell Internet Use 2012, from the Pew Internet & American Life Project has the details.
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Is your small business investing heavily in app development? While smartphone apps are seeing a surge right now, that may not last, cautions a new study from ABI Research.
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Facebook and Twitter are great ways to get a feel for customer opinion—but sometimes you need more in-depth insights than these social media tools can provide. If you’re developing a new product, revamping your website or considering expanding your service offerings, it may be time to hold a focus Read More

When you think about hot markets to target for your product or service, do you think about singles? Well, maybe you should. The Census Bureau recently released some updated statistics on unmarried and single Americans. Here are some points of interest for small business:
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It may still be summer outside, but for ecommerce or retail entrepreneurs, it’s never too early to start thinking about holiday sales. How will you increase your retail sales for the 2012 holiday shopping season? One way is by expanding with a cart or kiosk. Whether your current retail business is Read More

Facebook, Pinterest, Twitter, LinkedIn—which social media network is the most important way for your small business to engage with consumers? The answer may be “None of the above.” A new study on consumer buying behavior, conducted by InCyte and released by GetSatisfaction, found that when it comes Read More

If your small business markets products or services business-to-business, you’ll be interested to know what marketing tactics other BtoB companies are relying on most often. The Sagefrog Marketing Group B2B Marketing Mix Survey polled more than 150 marketers from a range of industries, and here’s w Read More

Small businesses are very good at customer service—a consistent theme that we’ve seen in the Small Business Success Index (SBSI) Survey results since 2009. What has changed, however, is the way customers communicate in today’s hyperconnected world. Customer feedback has moved from face-to-face feed Read More

Have you considered selling your small business’s products to a global audience? If not, now could be the time. Why? In today’s uncertain economy, diversifying your customer base beyond a U.S. market can be key to successfully riding out tough times. The Internet and ecommerce have made it easier t Read More

It’s hard to believe in today’s economy, but sales of pet supplies (not counting pet food) hit a staggering $11.1 billion last year, up 2 percent compared to 2010, reports a new Packaged Facts study, Pet Supplies and Pet Care Products in the U.S.
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