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What a great by-product of customer engagement! Read More

Would other professions report the way they learned their jobs was through trial and error? Read More

Formal employee performance reviews are important for all employees, even commission-paid sales representatives. But can a salesperson really exceed expectations? Read More

The great thing about selling jewelry in a retail location is you've got lots of beautiful pieces in your store to show your customers. The bad thing about selling jewelry in a retail location is you've got lots of beautiful pieces in your store that distracts you from your customer. Read More

A happy life is all about the journey: friends old and new, school, jobs menial and important, family, activities, sports, hobbies, causes, contributions, travels, learning, experiencing, feeling, growing, challenging, committing, overcoming, enjoying, being Read More

Sometimes it's so darned easy to add revenue! Read More

How would you have handled this situation? How do you feel about what happened? Would you have done anything differently? Read More

Customers love us one minute and hate us the next. Yet, we might be adding to the fickle nature of customers by doing things that bug them. Read More

Everybody loves a secret... Read More

Many people working in the sales profession make these five career mistakes. Don't you follow in their footsteps! Read More