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For all those Windows phone users, the day has come where you now have access to the official Instagram app! I know, it took a long time. You’ve waited patiently – or for some, impatiently. But now you can celebrate… Well, sort of. Read More

Facebook has been updating their platform at such an incredulous rate this year that I can barely keep up with the changes! There will probably be a bunch more new changes within weeks of this post. In the meantime, however, I wanted to at least round up the latest Facebook updates of 2013 for you. Read More

I know a lot of you are still having problems getting Instagram to work for you. You may not be getting as many likes as you want. Or maybe you’re not generating any traffic to your site. Whatever your issue is, if you feel like Instagram should do more for you, keep reading. Read More

Defining “social media” isn’t as easy as it may seem. It is a complex, and increasingly so, business aspect that is constantly evolving. There are countless experts out there with their definitions. But it’s not an easy answer so I put together this infographic to help explain it. Read More

With many new industries, there’s rarely a standard of cost associated with certain positions. Social media managers fall into this category. I have investigated other social media managers’ prices & the only answer I can give you is: “It depends.” I know, that’s a sucky answer. But let me explain. Read More

As the popularity of Instagram increases, I’m finding more and more accounts taking the “easy” road to sharing images. Instagram is all about sharing your own images! I am not ok with Instagramers using other people’s images, or images they found on Google. Read More

I see a lot of Facebook pages on a daily basis. A lot of them are really using Facebook well. But a lot of others are doing some things that not only drive me crazy, but may also be alienating their existing fans or preventing new ones from liking their page.
Avoid these common Facebook mistakes! Read More

If you use Google Analytics, you’re likely familiar with your bounce rate. And while many of us don’t stress over this number, if you're a blogger, your bounce rate is likely in the 60-75% range and that likely isn't accurate. Read More

Sometimes, after you hit send on Instagram, you realize you made a typo or that you forgot to include something. There have a been a few times, on my own photos and on others’ photos, that I wish I could edit what I wrote. It’s not a commonly known fact but you can edit comments. Here's how! Read More

There comes a time where all of us learn a valuable lesson in business and customer service. Talking to a kid's app owner I learned of the toy/game company, Melissa and Doug, and their lack of customer respect. This a mistake that too many businesses make. But you can learn from this! Read More