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In Part I the focus was on making a positive first impression. Let's move forward to our next set of touch points. You've made a fantastic impression on your next customer and they've been learning more about you by subscribing to your email list, reading your blog posts, downloading your ebooks, a Read More

Promoting a startup business can be done in a variety of ways. Not all of these are internet based, though the internet is an important tool in getting the word out to large numbers of people quickly. The following are some avenues to consider regarding ways to promote a startup business Read More

The idea for Jellyfish Art came to Alex when visiting the Monterey Bay Aquarium. Here Alex realized just how popular jellyfish exhibits were. It did not take long for Alex’s passion to lead him to start Jellyfish Art and bring to life an, at the time, unthinkable market. Read More

Imagine this: One day a consumer comes to you complaining about a product they purchased recently, and demands a refund. You review your order history, and discover that you did not sell the product in the first place. However, the customer insists that they purchased the product from you, because Read More

In this video Brown Paper Tickets CEO, Steve Butcher, uses his own company as a case study to describe how trying to do right by your customers is the best way to succeed in business. He breaks it down as 1) trying to find what's broken 2) fixing what's broken within a sustainable model and 3) not Read More

My first Black Belt at 42 years old... exactly 26 years older than the eldest of my co-testers. There were 8 of us testing, and everyone was 16 years and younger (two of them were 10...getting their black belt!).
There are sometimes fast track systems that get you the 'same' end result. Intensiv Read More

Presenting Truths #4-#7 in continuation from yesterday:

Truth #4 – Get Out Of The Way

The bottleneck is always at the top.What a true saying. I’ve seen many entrepreneurs grow their business successfully. One thing I noticed was that, in each case, a large portion of the growth happened when Read More

Twin brothers, Michael Hartmann and Edmund Hartmann, combined their knowledge and skills from over the years to create their company, FindYourPolicy.com. After the passing of the twins’ father, they went to their mother to find out if she had life insurance, and if so, where she and their father ha Read More

This is about some thoughts I’d like to share with you. 7 Indisputable facts (in my opinion at least) that I've learned (mostly the hard way), that must be followed. That you must accept in order to be successful in your business.

This is meant for the entrepreneur who’s struggling to make it wo Read More

I have been in business almost 10 years. Here are a couple of things I learned right at the beginning:

Don't be shy. Tell everyone you know that you are starting out.

While Facebook was not an option 10 years ago, it is now. Use it. Likewise, the same goes for LinkedIn... Read More