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While it’s easy to view customers as just another business account, you must remember they’re people with very real thoughts and emotions. Keeping this in mind, let 2018 be the year that you show better appreciation for your loyal clients.
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A new report finds hackers are poised to target small businesses that use Internet of Things (IoT) technology to gain access to data from larger global firms in 2018. The 2018 Cybersecurity Predictions by Aon’s Cyber Solutions predicts a small business Internet of Things (IoT) breach will create a Read More

Nationally, December was a bad month for brick-and-mortar retail with sales dipping 5.5 percent below December 2016. Traffic also dropped 7.5 percent for these stores.
Even transactions dipped 7 percent, according to the latest Retail Performance Plus Year over Year Report for December from Retail Read More

Although customer relationship management (CRM) has more traction now, the concept has been around since the first business decided to engage with and keep tabs on its customers. The new infographic by Transcosmos Information Systems asks, “What Makes Up An Effective Customer Relationship Managemen Read More

Recruiting and retaining good employees is a concern for every business owner. You want to keep your employees happy while also furthering their career. Engaged employees are more apt to work harder, perform better, and be easily motivated. Offering opportunities where your employees can learn and Read More

What are the major trends that are likely to impact your small business in 2018?
If you already knew the answer to this question, you’d be well on your way to a profitable year. But if you don’t have a crystal ball to see into the future, you might need to listen to insights from experts.
One opp Read More

Google (NASDAQ: GOOGL) announced recently it is merging all the different payments services it offers, including Android Pay and Google Wallet, into a single brand: Google Pay. Small businesses that accept payments on its ecosystem will now reportedly have simpler, safer, and more consistent experi Read More

Yelp (NYSE: YELP) is yet again facing accusations that it’s creating a pay-to-play scheme to get more businesses to buy advertisements on the popular review platform.
This time, Dallas area businesses are accusing Yelp of hiding five-star reviews when they refused to pay for advertising, according Read More

When HP (NYSE: HPQ) introduced the ElitePOS in August of 2017, it reimagined what a point-of-sale system could be. Now the company has expanded the system with more personalization and choice for retailers. Read More

But many businesses, especially the ones in Tennessee, miss this simple thing. That’s according to new research from cloud-based accounting solutions provider FreshBooks.
The company analyzed customer data and based on the use of “please” and “thank you” on invoices found businesses in Tennessee t Read More