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Why not all negative feedback is bad, a 3-step formula to turning negative feedback into positive, and the 5 types of internet trolls you need to know. Read More

Popular social media platforms have tightened their grip on user generated content. A few years ago, Facebook limited your business/fan page reach in exchange for payment. Twitter is excluding speakers it deems as controversial and is known for shadow-banning, e.g. making your tweets invisible to y Read More

Nowadays, it’s fairly common to record video either from the video-sharing sites or from your webcam in front of your computer Mac or PC. But why look for an online video recorder instead of a downloadable one? Well, you might have noticed that the most requested, most high-tech freeware in this do Read More

Our behaviors and approaches to life have evolved. My train journey would have been very different fifteen years ago and yet despite this advancement in technology so many businesses haven't begun to transform their structures, processes and models to meet this human demand. Read More

I recognise that while off-the-shelf e-learning has always been a convenient option for smaller organisations which lack the resources to develop their own courseware, in my experience big organisations have typically been resistant to it. Read More

From career fairs and virtual internships, to the exploration of workplace environment in another state or country, we may soon be able to participate in these activities at any time, from our homes, schools, and offices. The holographic messaging of Star Wars and Holodeck of Star Trek come to mind Read More

The sheer popularity of Pokémon Go is prompting us to think about the opportunities it offers for business. Read More

“Don’t think companies haven’t studied how far they can take things in providing the minimal level of service,” Mr. Robbins said. “Some organizations have even monetized it by intentionally engineering it so you have to wait an hour at least to speak to someone in support, and while you are on hold Read More

Every year, hundreds of thousands of employees in sectors such as financial services undertake compliance training. This is important, but if I leave Bank A to work for Bank B, I have to do my training all over again. Collectively we are wasting countless hours on what we already know!

Open Badg Read More

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