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Every year I write some professional and personal goals to achieve by the end of the year. It was no different for 2014. Professionally, it was a big year for me so I’m happy how things have transpired. Read More

When The Financial Brand wrote an article titled “Why Social Media Is a Waste of Time for Most Banks & Credit Unions,” it sparked a fiery debate about the role of social media in the retail financial industry. One of the most striking facets of the discussion was the general confusion about what so Read More

Work environments, like the web, are equally complex and growing more so with ever changing technology, system, customer need, and competition. Yet the answer for many is to release monstrous platforms that often add another layer of work to get working done. Read More

We stood up and applauded at our desk when we read Mr. Tracey’s 6 reasons why you WANT an instructor to teach a class. Read More

CJ Delling and co-anchor Ryan Tracey (a.k.a. e-learning provocateur) comment on the flakiness of the internet, IP address give-aways, the problem of urban planning in Sydney, fauxnut furnishings, people being bad at making predictions, grumpy cat and CJ being back in 1983. Read More

Please don’t think of this as me mocking you or having a dig. On the contrary, I hope it gives you valuable insight into your customer’s expectations – which of course you can use to your advantage. Read More

I’ve been interested in social media and personal branding for a number of years, but events over the past few weeks have brought the topic to top of mind again. I’ve had a few conversations with people asking for advice, booked a speaking engagement, and read a few articles and blog posts on the s Read More

A word to the wise in the wake of the Apple Watch and the iPhone 6.

Bendito Machine III is well worth seeing! Read More

Thinking of mobile learning? Read this book to get insights from an e-learning manager, writer, editor, and blogger. Read More

Collect all the “likes” you want on Facebook. They’re not really yours. So says a district court judge in Florida, cutting down a woman’s attempt to wrestle several million Facebook (FB) “likes” away from BET’s (VIA) official fan page for its comedy-drama The Game. Read More