Let your customers help themselves. Create a knowledge base and take the pressure off your customer service resources. The best thing about creating a truly useful knowledge base? It’s cheap, easy and, if done correctly, can actually save you money. What are you waiting for?
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These stories submitted by GetApp became hot on BizSugar
Creating an Effective Help Desk Knowledge Base
Posted by GetApp under Customer ServiceFrom http://www.getapp.com 3806 days ago
Made Hot by: robinandy58 on July 12, 2014 11:01 pm
Game-changers: Five ways Apple's newest updates will affect how you use business apps FOREVER
Posted by GetApp under NewsFrom http://www.getapp.com 3830 days ago
Made Hot by: thelastword on June 16, 2014 4:10 am
At the 2014 WWDC, Apple rolled out its most ambitious operating systems in years. Learn how the updates will affect the apps you know and love.
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7 Best Customer Service Apps to Create Lasting Customer Relationships
Posted by GetApp under Customer ServiceFrom http://www.getapp.com 3848 days ago
Made Hot by: MasterMinuteman on May 29, 2014 5:16 pm
You know well that your customers are the most important people in your business. In fact, your ability to deliver on what you promise your customers is what differentiates you from your competitors. You know it’s true – let’s just get real about it. Excellent customer service really is the best th
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Talygen Review – Automate & Enforce Business Management Processes
Posted by GetApp under ManagementFrom http://www.getapp.com 3848 days ago
Made Hot by: MarketWiz on May 29, 2014 5:16 pm
Serious businesses need serious software. Talygen is an incredibly reliable time tracking tool that organizations can use for business management automation. Built with a touch-friendly user interface (UI), Talygen enables its users to track time, manage projects, and measure employee performance s
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When Is It Time to Mobilize Your Business Intelligence?
Posted by GetApp under StartupsFrom http://www.getapp.com 3859 days ago
Made Hot by: OpenSourceMedia on May 15, 2014 12:04 am
Why is a business intelligence software important to your SMB? Here's the how, why and when it's time to mobilize your BI.
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3 Reasons You Need a Top Sales Lead Management Solution
Posted by GetApp under SalesFrom http://getapp.wpengine.com 3862 days ago
Made Hot by: OpenSourceMedia on May 13, 2014 7:20 am
You're fiddling with Excel spreadsheets to manage your contacts. It's time to move to a CRM or lead management solution. Here's how!
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Best Performing Facebook Contests for Small Businesses
Posted by GetApp under ResourcesFrom http://www.getapp.com 3865 days ago
Made Hot by: NanoTechnologyMedia on May 8, 2014 9:06 am
Are you sometimes angry at Facebook? You have thousands of fans but only some of them have seen your post? About 70 people? Argh. How is that even possible?
Well, Facebook is not free any more. Organic reach is around 1%. Remember the good ol’times when we complained about the 16% reach. How To Read More
Well, Facebook is not free any more. Organic reach is around 1%. Remember the good ol’times when we complained about the 16% reach. How To Read More
How Mobile Device Management Software Can Benefit Your Company
Posted by GetApp under ResourcesFrom http://www.getapp.com 3880 days ago
Made Hot by: kingofcontent92 on April 24, 2014 11:09 pm
As technology advances and mobile devices become more and more prominent in the workplace, Mobile Device Management has become a major consideration for businesses of all sizes.
With an increased demand for MDM solutions has come an influx of cloud-based SaaS applications, implementing an over-t Read More
With an increased demand for MDM solutions has come an influx of cloud-based SaaS applications, implementing an over-t Read More
Case Studies from Top CRM Software Providers
Posted by GetApp under ResourcesFrom http://www.getapp.com 3885 days ago
Made Hot by: MarketWiz on April 18, 2014 8:14 pm
As small businesses begin to grow in revenue they are often faced with issues such as tackling larger work loads, managing expanding customer databases, keeping new hires up-to-date on customer information and tracking vital sales and marketing processes.
While Excel spreadsheets and even paper- Read More
While Excel spreadsheets and even paper- Read More
InfoFlo Review – A Contact and Relationship Management Solution
Posted by GetApp under ResourcesFrom http://www.getapp.com 3892 days ago
Made Hot by: problogger78 on April 12, 2014 5:08 am
Keeping up with customer information is essential to any business. But with so much info in so many different places, it can be a challenge to organize it all effectively.
InfoFlo brings contact and relationship management together in one place, allowing businesses to more easily coordinate thei Read More
InfoFlo brings contact and relationship management together in one place, allowing businesses to more easily coordinate thei Read More
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