These stories submitted by StepByStepMarketing became hot on BizSugar

You may be alienating some customers without knowing it. And in this era of instant communication, it’s easier than ever for customers to share their horror stories and damage your brand’s reputation. Use these tips to avoid sending unintended messages while boosting your customer relationship-buil Read More
Kate Tammemagi, a customer service trainer at Focus Training, shares these great customer service tips to improve your phone skills. Read More
Countless studies show that satisfied customers will defect in a heartbeat if they think they can get a better deal somewhere else. In today’s marketplace, you have to create completely satisfied customers whose loyalty can’t be swayed by the competition. Joe Calloway, a partner at Engage Consulting Group, offers these tips for better customer service... Read More

5 Proven Ways to Recruit Successful Salespeople

5 Proven Ways to Recruit Successful Salespeople - http://www.fuelnet.com Avatar Posted by StepByStepMarketing under Marketing
From http://www.fuelnet.com 4542 days ago
Made Hot by: on December 15, 2009 7:24 am
While every company may have its own unique process of selling, hiring the right people to do the selling is essential. Here are 5 helpful sales management techniques. Read More

5 Proven Tips for Using Social Media Effectively

5 Proven Tips for Using Social Media Effectively - http://www.fuelnet.com Avatar Posted by StepByStepMarketing under Marketing
From http://www.fuelnet.com 4549 days ago
Made Hot by: sannwood on December 10, 2009 6:09 am
To make the most of social media and create an Internet presence that will keep your business thriving in a down economy, Steve Fretzin, founder and president of Sales Results Inc, offers these tips. Read More

How to Choose the Right Color Palette For Your Business

How to Choose the Right Color Palette For Your Business - http://www.fuelnet.com Avatar Posted by StepByStepMarketing under Marketing
From http://www.fuelnet.com 4549 days ago
Made Hot by: tuckerleroy on December 8, 2009 5:31 am
Your color palette is an important aspect of your brand identity, as it contributes to your visibility, credibility, and memorability. So how do you determine the right colors so that your corporate identity sends the right message to potential customers? Erin Ferree, founder of elf design, recommends choosing these kinds of colors. Read More

4 Proven Ways to Diffuse Angry Customers

4 Proven Ways to Diffuse Angry Customers - http://www.fuelnet.com Avatar Posted by StepByStepMarketing under Customer Service
From http://www.fuelnet.com 4549 days ago
Made Hot by: PeaceNLove on December 7, 2009 5:45 pm
An upset customer calls to complain about a product or service, and you’re caught completely off guard. How do you react? According to Maribeth Kuzmeski, author of The Connectors: How the World’s Most Successful Businesspeople Build Relationships and Win Clients for Life, you can use this opportunity to truly connect with your customer and build customer loyalty. Read More

5 Ways to Strategically Build Your Brand Through Content

5 Ways to Strategically Build Your Brand Through Content - http://www.fuelnet.com Avatar Posted by StepByStepMarketing under Marketing
From http://www.fuelnet.com 4549 days ago
Made Hot by: on December 7, 2009 5:35 pm
Offering genuinely valuable information is one of the best ways to strengthen bonds with existing customers and reach out to new ones. Here are five strategic ways to do it. Read More

5 Secrets for Rallying Support for a Cause

5 Secrets for Rallying Support for a Cause - http://www.fuelnet.com Avatar Posted by StepByStepMarketing under Marketing
From http://www.fuelnet.com 4554 days ago
Made Hot by: on December 3, 2009 1:15 am
Here are five smart ways to get customers to champion your cause-related-marketing efforts. Read More

5 Practices to Become a More Effective Leader

5 Practices to Become a More Effective Leader - http://www.fuelnet.com Avatar Posted by StepByStepMarketing under Marketing
From http://www.fuelnet.com 4568 days ago
Made Hot by: on November 19, 2009 10:53 pm
To become a more effective leader, says Robert H. Thompson, author of The Offsite: A Leadership Challenge Fable, you must foster open, honest, and authentic relationships that urge others to want to discover their power and focus on what matters to them and their community. People who commit to the following five practices are dramatically more ef Read More
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Share your small business tips with the community!