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Using your social media platform as a positive outlet, especially during this time of uncertainty, goes a long way. Read More

Most of us are still adapting to the new normal – including working at home while our family is present. Read More

There is a huge difference between stepping out of your comfort zone and trying to be the leader you think you should be. If you’re making yourself uncomfortable by trying to be someone you’re not, then others will pick up on that as well. Read More

It’s better for dissatisfied customers to talk to you than about you. Here are a few things to consider for gaining more insight into your customers’ “wish lists” as a way of providing them with positive customer service experiences up front. Read More

Multitasking is a myth, but distractions are real. Find out how you can work through interruptions and stay productive. Read More

The average adult consumes five times more information every day than their counterpart 50 years ago! Here is why we can—and should—try unplugging from technology occasionally. Read More

The “smile and dial” concept is something we can still keep in mind to help us be polite as well as to maintain our professional reputation and goodwill with our customers. Read More

The auto insurance industry is ripe with the opportunity to acquire new customers. People need auto insurance and more of them are shopping for it online. They are finding that shopping online lets them find the best value at the lowest cost. Being available for them online is a must. Read More

For startup owners who want to stand out from the rest, they must focus on how to be found online by those who are seeking what they are offering. It is essential for them to develop a digital marketing strategy that successfully promotes their brands and/or services online. Read More

Probably one of the highest priorities for every event planner is creating and coordinating an event which is both successful and memorable. A good rule of thumb when planning a corporate event is to allow yourself a sufficient amount of time to research a variety of options. Read More