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Customer service is one of those things that can either make or break your company.

You can have excellent products, excellent ideas, or excellent pricing, but if you fail at customer service, chances are you’ve just turned your customers away for good. Read More

Voice-activated assistants with artificial intelligence are moving from the home to the office.

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Processes aren’t just paper inside folders full of useless information no one looks at. They’re the blueprint for how your business works on a day-to-day level. Read More

Today we continue our journey in the land of inbound marketing tools and hopefully you can find the right tools to make your business successful. Read More

Despite recent changes in organic reach, you can still generate leads with social media. Here are three strategies you can test today. Read More

7 free apps and tips are explained that will enable you to be such a productive blogger, you will be able to publish a blog post in less than 3 hours.
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That was the question I was recently asked by my friend Vivienne Neale. I wasn’t sure how to reply. After all, we all have our “thought leaders” whom we follow. Me, I always wanted to be part of a community where doing meaningful things made belonging matter. Honestly, I don’t consider myself a tho Read More

Whether you’re trying to promote a blog post, upcoming event or your products, Twitter is a great option. Despite increased competition on the platform and the move to an algorithm based feed, Twitter promotions can still be effective if well executed. Read More

You don't need a ton of processes at a startup, but you do at least need some vital ones. Save time and scale smoothly — use and customize these processes. Read More

Okay, I’ll be the first to admit that the headline for this post is kind of silly. But let’s face it, data, analytics, metrics and the like are just not some people’s cup of tea. (Yes, another cliche.) Read More