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Blogging is a great marketing tool. Blogging takes time and patience though before you will start to see results in terms of link building and readership. Don't be disheartened - both will come in time for you and your business.Here are things I've learned in the last year or so - hopefully you'll Read More

Effective project management predicates that each project is analysed to understand what worked well and not so well. Business managers also need to understand project delivery as it fundamentally affects their operation. Business managers and owners need to make sure that they have the correct mea Read More

When dealing with international customers, it is vital to understand the impact of language and localisation to ensure that you are not unintentionally being rude to customers or indeed insulting them. If translation is not an option, then language should be kept simple and to the point. Read More

While this post is about our product go-live, it is not a promotional post! There are some lessons for all in it with regards to validating your offering through "live" testing. We did a lengthy beta test during which we tested business processes as well as the product, we made the move to producti Read More

New business owners can worry about every small thing before opening their doors and this can prevent a business ever launching. Provided a strong foundation is in place, the doors should be opened. Problems can be fixed, but it is better to be doing this in operation - otherwise how do you know wh Read More

Targets are often set in business at a high level. Net profitability, revenue targets, sales targets. But it is just as important to set specific targets at a lower level also throughout the organisation. Those smaller individual targets in each area will ensure that the high level revenue and sale Read More

In business, we encounter people who would suggest that they are customers but don't actually ever intend buying anything from us. Customer service and engagement is just as important with them otherwise you might miss out on a positive reference to a real future customer. Read More

Experience creates effective project management. An experienced project manager will be able to quickly handle problems that arise because they have experienced similar issues in the past. Businesses should learn from that experience and make sure it is passed on to the rest of the team. Read More

Do you make your decisions quickly? If not, why not. Not enough facts to support making it? Or fear of getting it wrong? - A very little post! Read More

In business projects, we sometimes have to take an unplanned path that was not foreseen. While there is often no choice but to take this path, a risk assessment should be undertaken so that an informed decision can be made. Doing things "blind" will cause more problems than it solves. Read More