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Do you know the value of your viral/word of mouth marketing? Here's 14 metrics you can use that are actually meaningful for your business. Read More

Do you know the 6 most expensive words in business? Have you said them lately? Do you think there are other words that are more costly? Read More

Have you tried to make changes in your business? Did you succeed? Do you see yourself in some of these approaches to change? Read More

It often doesn't take much to turn a good experience into a great experience. Here's an example of how one small business owner took her service to the next level. *Hint* it's easy enough that you can do it too. Read More

In an age where competition is getting tougher, deadlines are getting tighter and technology is moving faster, how far will managers go to get better performance out of their employees? Read More

Starting a business is not for the faint of heart. Here are some traits that will help you succeed. What other traits have you found most attribute to your success? Read More

Is Free really the new business model? Chris Anderson's new book has stirred some controversy but he is putting his money where is mouth is by offering his book in its entirety for Free. What do you think innovative new strategy or the next bubble waiting to burst? Read More

You've heard of Twitter, Facebook and of course Bizsugar, but do you think of your email newsletters as social media opportunities? Here's ten ways to turn your email into a social-sharing hub. Read More

Some say the economy is moving away from recession and into recovery. Here is a quick tip list for getting your franchise ready for an upturn. How ready are you? Read More

Do your customers know you appreciate their business? Here are 3 low tech, low cost and easy to implement ways to make sure they do. Read More