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“It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.” ~ Warren Buffet. Every business must manage their reputation because in the end, what else is there? Yes, a business with a great reputation can fail, but it is far more difficult for a business with a poor reputation to succeed. It really isn't difficult or time consuming Read More

Not everyone is cut out to be an entrepreneur and for those that are not, trying to be an entrepreneur can be the worst experience of your life and almost always ends in failure. So how do you know if you are cut out for this? Are you prepared to make the necessary sacrifices? Do you have the knowledge to get across the finish line? Read More

For small business owners, an inability to write well presents an even bigger problem because there are fewer employees to delegate tasks that require writing skill. Poorly written proposals can result in lost business. Poorly written ads can fail to deliver results. Poorly written customer correspondence can result in misunderstandings and reduced customer satisfaction.. Poorly written product i Read More

Mature Market Experts: more news and stats you can use on boomers, seniors, and the mature market - MetLife — Are boomers in the middle…of self-delusion? Baby boomers born between 1952 and 1958 — not getting old any time soon. Read More

As if small businesses don’t have enough to worry about, in a tough economy, they are being victimized by a new twist on fraud. The U.S. Small Business Administration (SBA) has received several complaints about firms making false claims, engaging in abusive marketing practices, scams, and charging exorbitant fees to small businesses to help them apply for funds available through SBA programs. Read More

Ignoring or mishandling customers who complain can be the downfall of your company. Yet, unsatisfied customers, when satisfied, are ten times more loyal to the company than happy customers. In fact, they often become vocal brand ambassadors for the company. Includes Video and Top Ten List to capitalize upon this opportunity. Read More

As a small business advocate and counselor, I never start my day without Small Business TV and neither should you. Take a second to check it out and bookmark it at once. Read More

Are your employees from heaven or hell? If you are like most small businesses you have both. But what is the employee from hell actually costing you? Read More

Small business owners often wonder whether it is better to lease or purchase. There are cash management and tax considerations. This article sheds light on the issue. Read More

Should an entrepreneur use credit cards to fund a start-up or to finance ongoing business? Who does the new Credit Card Accountability, Responsibility, and Disclosure (CARD) Act of 2009 really protect? Here are the facts. Read More