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Take a look at how to create a checkout experience that nudges online shoppers to actually buy what they put in their shopping carts. Read More

Low conversion rates are real turn offs and businesses are looking for those magical tricks to enhance the conversion rate. There are many ideas and tricks are used by the eCommerce players, but here, we will discuss the importance of the live chat option in eCommerce business and how it can improv Read More

Productivity depends on a successful sales strategy and a strong culture. Choosing the right sales tools can cheer your sales team up and boost results. Read more Read More

Since the turn of the millennium, the internet has increasingly democratized knowledge and empowered people to become protagonists of their own "channels" of communication. Through this evol Read More

When the centre of concern is the customers, why don't you think like a customer for a second? Bulls eye! Just walk a bit in their shoes and you would know. Ok. You have got customers. Now what next? Are your customer care representatives waiting to help them through everything? Is it possible for Read More

Sales and support are the two cornerstones of the growth for every business that runs on the earth. Learn how to align sales and support for a long term growth Read More

30% of global online consumers believe that a live chat session is far more informative than a mail. In short, it is one of best customer service too right now. Read More

social media is the way to go for any upward-looking business. The real question is how one can use this traffic and these activities to drive digital campaigns and enhance brand outlook? The following points should help Read More

Every business carries out marketing strategies to increase the sale of the products. Online businesses make use of content marketing techniques so as to make sure that their content reaches the maximum number of users at any point of time. Apart from the marketing angle, content is considered to b Read More

What you think about 2017 will bring to you from the World Wide Web? Statistically, as predicted by one of the most coveted groups of the global internet user trends analyst, 2017 will bring a staggering 3,700,000,000 users to the web for you to harness. The report also says that 966 million new we Read More