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We are being constantly told that what we focus is on is vital, yet the intention behind that focus determines the quality of our results.
In his life-long study of Micro-Expressions Paul Ekman, Ph.D has proven that whether we realize it our not we are constantly telegraphing our intent and emoti Read More

I tweet social media tips daily. I know Twitter is pretty noisy so I thought I would pull some of my most popular and favourite tweets from the past couple months. Which one is your favourite? Read More

Every year I see the same experts claiming social media is dead. This typically unleashes a level of online geek rage equivalent to what happens after a cancelled appearance from William Shatner at a Star Trek convention. It's even entertaining to sit back and watch the debate rage on Twitter, Link Read More

It starts with the odd comment from your spouse about your love affair with your Samsung, or possibly it’s the realization that you tuned out for an entire hour during a board room meeting. For others it’s worse – an overwhelming feeling of guilt or anxiety for not being social enough online. Fits Read More

Volvo does something very powerful here. The Volvo FMX is part of a new generation of commercial vehicles hitting the marketplace. Almost every truck manufacturer produces the same type of content. Read More

My thoughts on the US Government tapping into Facebook, Google, Email etc. I have always assumed that anything I post to the internet and any device I used to access the internet could be compromised by someone either hackers or big brother. (They could also be subpoenaed at any point and many ISP’ Read More

Infographics are powerful ways to demonstrate the power of social media and how it is evolving as a business tool. In fact they are visual testaments of the rising tide of truly social businesses and their success. These 10 social media infographics each focus on key statistics and strategies that Read More

Think of social media updates as musical notes. On their own they are just noise. When you put them on a music sheet and connect them they can create a symphony. Here’s a few principles and steps to apply when using this tool:

This is a guide, not a battle plan etched in stone. If a great story Read More

One of the key challenges for any brand’s social media strategy is to create a sense of community and loyalty among its fans. Sometimes, that community already exists and the job of the social media leaders is to start engaging those people in new channels of communication. That’s what social media Read More

Social Media ROI (Return on Investment), is supposedly a hard thing to prove or measure. The problem isn’t the value of social media, or in many cases our approach to getting results – it’s about commitment – a good old fashion work ethic and focus on the longterm.
Today’s social business podcast Read More