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Autoresponders are an excellent tool for small business owners who want to distinguish themselves from their competition by providing outstanding customer service. Starting with a thank-you note for an initial purchase, announcing new products, or responding to customer inquiries, an effective auto Read More

Check out this week’s Friday Roundup for tips and ideas to help grow your business, such as generating revenue via social media and responding positively to negative online reviews. Read More

Mobile advertising is a great way to get the attention of people who are searching for your products or services—at the very point when they’re ready to buy. Because mobile has the power to help you find more customers, it’s important to consider its potential for your business. Read More

Own every lead that comes your way. After all, they’re yours to lose! Whether it’s a phone call, email, website form submission, or patron who walks through your business door, be aware that customers shop around to find the best service provider. Make sure they know it’s you. Read More

Using Facebook for a B2B (business-to-business) operation can be rather tricky. For one thing, your potential clients may not think to use Facebook for business. For another, they may work for organizations where access to most social media is blocked. So having a Facebook business page for a B2B c Read More

Google’s recent announcement about their plans to convert Google Shopping from a free comparison shopping engine (CSE) to a paid service has created concern and confusion among many eCommerce merchants. While the initial reactions have been mixed, there’s definitely an opportunity for small busines Read More

Check out this week’s Friday Roundup for tips and ideas to help grow your business, such as getting started with mobile marketing and planning your strategy for creating an infographic.
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If you’re a social media user, even a casual one, you have no doubt heard of Google+ (pronounced Google Plus). If you haven’t, it’s basically a social network that was supposed to compete with Facebook. It hasn’t, because nothing in the foreseeable future is going to replace Facebook, but Google+ i Read More

What are the pitfalls that a new business owner should avoid? Duncan Alney shares some lessons learned, such as avoiding fixed costs and getting the support you need. Read More

How can SMBs benefit from mobile marketing? Aman Devgan of Web.com shares stats and tips in his video interview with Daniel Burstein of MarketingSherpa. Read More