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For the average small business owner, the changes to the search engine landscape mean that a few tweaks and extra steps are recommended to direct customers to your business. Here are a few SEO items to keep your eye on in 2010. Read More

Real-time search is a hot topic right now and many claim that this is proof that social media is for real and here to stay. I agree with it adding additional validation that social media is going mainstream, but I have my doubts that real-time search will last, or at least become modified. Read More

Every interaction your business has with a customer is marketing. Well, Customer Service is a huge marketing component. Do it right or die. Read More

Knowledge of the cultural baggage you carry around with you helps you to improve the cross-cultural communication skills you need for international business. Your international business success depends on how well you know yourself. Read More

Top 5 customer objections to SEO, search engine optimization, internet marketing, channelship web agency, seoptimise, stuart tofts Read More

Blogger Hutch Carpenter at Blogging Innovation points to at least two tech companies, the social network Foursquare and the mobile phone payment system Square, that are in the process of making loyalty programs much easier for small business. This is because both enable the collecting and tracking of data on customer identity and visit frequency that allow small businesses to identify and reward Read More

The numbers show that companies will invest more resources into social media in 2010 as a way to market themselves and find new customers. And that trend Read More

Here are six great small business marketing ideas that are easy to implement for any entrepreneur. If a client sees an article that answers some of their key questions, written by an expert (YOU), they are more likely to trust your company. Here are a few suggestions on becoming an expert: Read More

According to Ad-ology’s “Small Business Marketing Forecast 2010”, it is reflected that Facebook is the most useful social media tool for businesses in the U.S. Read More

2009 saw its fair share of communication faux pas. Here are the top ten worst blunders and lessons we can learn from them. Read More