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You might have heard some ghost stories as a child, but if you’re in the business world, there is nothing quite as scary as a bad customer. From the chronic complainer to the downright hard to handle, dealing with horrible customers can be like taking an extended vacation in Dracula’s mansion. No m Read More

Not that long ago I have talked a bit about the importance of comments. Comments help in SEO, because it’s extra content that search engines index and as you know search engines are all about content and if you have read about Google’s plans launching the author rank then you might probably read th Read More

This article looks at why a brand is more than just a logo and the part that trust plays in corporate branding. Quick tips for new businesses and an awesome video included. Read More

When it comes to new bloggers, there’s always one thing that trips them up and keeps them from being able to claim that authority. That mistake is what I call ‘newbie syndrome,’ and happens when a blogger tries to act smart, but looks dumb, and as a result… Read More

Still struggling to get more viewers on your business Facebook page? Here’s something you might not know: the new EdgeRank algorithm on Facebook now takes quality of content into consideration when you post to your page. Your page reach (the number of people who see the post) will increase or decre Read More

Search Engine Optimization firm, Brick Marketing is happy to announce full-day SEO Trainings in Denver, Colorado. The Denver SEO Training is designed for business owners and marketing professionals who want to gain SEO skills and learn SEO best practices. Attendees of the training will learn how to Read More

Blogging is now a loose term synonymous to writing. When people ask if you blog, you can bet that they are actually asking if you write, and if you remark that you are a writer, chances are the next question they will ask you is this: Do you blog? Tips, suggestions, and issues might then follow if Read More

Find out why it is extremely stupid to try and trick Google, and why Black Hat search engine optimization techniques can completely kill your company's organic rankings. Read More

You don't have to be a Jerk to succeed in small business. But you do have to stay tough so people don't take advantage of you. Find out how you strike the balance. Read More

Too often it seems the customer is viewed as the enemy, not the people that keep our companies in business, that keep us employed. Too often, I encounter attitudes about customers that are, to borrow Brad Feld's term, Thinly Disguised Contempt. (TDC) Read More