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Customer loyalty is a an idea repeated so often that it's lost most of its meaning.

James Stewardson gives us 3 basic tips to help increase repeat business. Read More

LinkedIn, the social network for business professionals, announced that it was rolling out a new version of its profiles during a press conference on Tuesday.

Based on the concept of simplification, the profiles feature a more visual design with a larger picture, tools allowing for easier editi Read More

Guarantees can be a way of reducing customer stress. They reduce the anxiety of the unexpected happening. This means your customers do not have to play the mind games of “what if something goes wrong”. However not all products or services need to offer guarantees. Here are some factors to consider. Read More

Maintaining the quality of a blog is a tough task for many bloggers. In this post, I will be guiding you as to how to write quality blog posts.
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Recently, I’ve been introduced to two new people in hopes of possibly hiring them to work on a couple of projects. One person was offered up by my new neighbor and the other by a family member. Both spoke very highly of these people’s work. Email introductions were made, I responded enthusiasticall Read More

Quality content is crucial for your website because if your website is filled with duplicate content that is badly written, the listings will ignore your website and your chances for success will be drastically reduced. Read More

By Rieva Lesonsky. We learn in grade school that it’s not right to copy others, and even as adults we know copying is usually frowned upon. But when it comes to business marketing, there’s nothing wrong with being a copycat—in fact, it’s downright good business. Looking at how your competitors mark Read More

If you’ve started a business then it’s a safe bet you have some level of leadership abilities to tap into, but there is always room for improvement. Consider these top 10 leadership skills that all business leaders must have to be successful in their businesses. Read More

Are you trying to market to affluent consumers? Then you’ll want to know what the results of the latest Ipsos MediaCT 2012 Mendelsohn Affluent Survey say about their media consumption habits.
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bOnline's CEO Anthony Karibian explains why small businesses can no longer rely on paper files for customer information, and reveals how even the simplest CRM system can help companies add the finishing touch to customer service. Read More