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September 29, 2008 was quite an eye opening day and we can all admit to being anxious for what will become of the "greatest country the world." When CNN commentators are saying that we are entering a time of economic turmoil worse than that of the Great Depression, even I am starting to second guess the ways of America. It is our duty to each Read More

Guy Kingston, successful businessman and podcast presenter, identifies several ways entrepreneurs will be affected by the current panic in the big banks. Read More

Creativity does not have to cost much — it can take the place of big expenditures. In fact, creativity can be a powerful asset if you learn to use it and not hold back. Case in point: recently I attended the Small Business Marketing Unleashed Conference. As is typical at such conferences, each attendee received a bag with promotional materials Read More

This might come as a shock to some folks, but bigger isn't always better. A shock, to be sure. But pick yourself off the floor and listen. Big payrolls don't guarantee success any more than adding cheese to a recipe guarantees an instant gastronomic delight. Sometimes it works, and sometimes it doesn't. Read More

The strategies offered in “How to WOW”, the new book from Frances Cole Jones, come from a spectrum of modalities. Read More

Cubric ponders why some companies automatically renew services and then don't listen to what the customer is really saying about their services. Read More

The best news about this whole trust business is that you can charge a premium for trust. Trust can be a fantastic investment into your business. Read More

Best customer experiences are not about the product or the service alone, but about the attitude with which those services were rendered or product delivered. Read More

The chairman of the Federal Reserve and the treasury secretary give Congress a gloomy prognosis for the economy, and propose a drastic remedy Read More

Throughout the day, dozens of media outlets have covered the unfortunate passing of Hollywood legend, Paul Newman, who died Friday of Cancer at age 83. While Newman is widely known for his accomplishments in film, his life as an entrepreneur and philanthropist is remarkable in its own right. In 1982, Newman and his friend, A.E. Hotchner, start Read More