KEXINO voted on the following stories on BizSugar

Why Customer Complaints Are A Good Thing

Avatar Posted by KEXINO under Marketing
From http://kexino.com 4357 days ago
Made Hot by: problogger78 on December 21, 2012 6:27 pm
Every business attracts its share of complaints. As customers increasingly go online to voice experiences with your brand, how are you responding? Read More

Customers Are Lazy

Avatar Posted by KEXINO under Marketing
From http://kexino.com 4359 days ago
If you don’t make your customers’ purchasing experience an easy and pleasant one, don’t be surprised if they go and find a company that does. Read More
Customers have changed, yet many companies are using business communications tactics dating back from a century ago. How's that working for you? Read More
Rather than focus everything around a solution-driven proposition, try extending your marketing and lead-generation efforts around creating greater awareness to the factors that contribute to the problem. Read More
How much longer are consumers going to allow manufacturers to set the rules fo sales, service and support? Read More
If you can't be confident, passionate and enthusiastic about your business value proposition, then how can you reasonably expect anyone else to be? Read More
The challenge you have today is not simply making a case for social media. It’s that people are becoming connected and, as a result, their expectations, preferences and interests change.

The question is can business change along with it? Read More
There's no such thing as stating the obvious when it comes to communicating your business value superiority to your target market. Read More

Why Selling Margarita Pizza Is Boring

Avatar Posted by KEXINO under Marketing
From http://kexino.com 4418 days ago
Made Hot by: Sun Tzu Business Guide on October 20, 2012 12:49 am
There's already someone selling the boring, safe option to a mass market. Your opportunity is selling niche products/services to the market periphery Read More

Social Media Puts The "Service" Back Into Customer Service

Avatar Posted by KEXINO under Social Media
From http://kexino.com 4432 days ago
Made Hot by: Squawk Media on October 6, 2012 3:57 am
As a company's customer service presence grows on social media channels, does "Customer Service" become part of "Marketing" - or the other way around? Read More
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