Every business attracts its share of complaints. As customers increasingly go online to voice experiences with your brand, how are you responding?
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KEXINO voted on the following stories on BizSugar
Why Customer Complaints Are A Good Thing
Posted by KEXINO under MarketingFrom http://kexino.com 4357 days ago
Made Hot by: problogger78 on December 21, 2012 6:27 pm
If you don’t make your customers’ purchasing experience an easy and pleasant one, don’t be surprised if they go and find a company that does.
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Your Business Communication Sucks
Posted by KEXINO under MarketingFrom http://kexino.com 4386 days ago
Customers have changed, yet many companies are using business communications tactics dating back from a century ago. How's that working for you?
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Marketing To Your Ideal Customer? Careful What You Wish For
Posted by KEXINO under MarketingFrom http://kexino.com 4394 days ago
Rather than focus everything around a solution-driven proposition, try extending your marketing and lead-generation efforts around creating greater awareness to the factors that contribute to the problem.
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The Unpredictability of Customer Predictability
Posted by KEXINO under MarketingFrom http://kexino.com 4401 days ago
How much longer are consumers going to allow manufacturers to set the rules fo sales, service and support?
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Business Value: Fake It Until You Become It
Posted by KEXINO under MarketingFrom http://kexino.com 4407 days ago
If you can't be confident, passionate and enthusiastic about your business value proposition, then how can you reasonably expect anyone else to be?
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What Does It Mean To Do Business With Your Business?
Posted by KEXINO under MarketingFrom http://kexino.com 4414 days ago
The challenge you have today is not simply making a case for social media. It’s that people are becoming connected and, as a result, their expectations, preferences and interests change.
The question is can business change along with it? Read More
The question is can business change along with it? Read More
Adding Value Can Be Stating The Obvious
Posted by KEXINO under MarketingFrom http://kexino.com 4415 days ago
There's no such thing as stating the obvious when it comes to communicating your business value superiority to your target market.
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Why Selling Margarita Pizza Is Boring
Posted by KEXINO under MarketingFrom http://kexino.com 4418 days ago
Made Hot by: Sun Tzu Business Guide on October 20, 2012 12:49 am
There's already someone selling the boring, safe option to a mass market. Your opportunity is selling niche products/services to the market periphery
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Social Media Puts The "Service" Back Into Customer Service
Posted by KEXINO under Social MediaFrom http://kexino.com 4432 days ago
Made Hot by: Squawk Media on October 6, 2012 3:57 am
As a company's customer service presence grows on social media channels, does "Customer Service" become part of "Marketing" - or the other way around?
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