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One of the most important activities your Customer Success Managers (CSMs) will perform is the Quarterly Business Review (QBR). QBRs are sometimes known by different names – Business Reviews or Executive Business Reviews – but no matter what they’re called, they’re incredibly important and the agen Read More

Our brains are really good at creating stories and meanings that sometimes get in the way of our success. In other words, we see what we want to see. - See more at: http://diymarketers.com/6-facts-customers-everyone-thinks-true-marketing-ideas-overcome/#sthash.3OzJacwg.dpuf Read More

Our brains are really good at creating stories and meanings that sometimes get in the way of our success. In other words, we see what we want to see. - See more at: http://diymarketers.com/6-facts-customers-everyone-thinks-true-marketing-ideas-overcome/#sthash.3OzJacwg.dpuf Read More

Do you like to make better decisions? Then, perhaps you should try to put a little bit of OODA in your life! Check it here! Read More

Unless you're a networking of Internet service guru, chances are you've heard of the term IP (Internet Protocol) address, but you're not too sure what it is or what it does. Get all the answers in the below infographic. Read More

Five years ago, the term 'work from home' had yet to be coined, but it appeared under our radars enough times for us to know that someone actually does sit at his home, performing actual, paid work. Nowadays, it's almost the norm, with more companies taking the initiative to allow...
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New, old, stale. Entrepreneurs get to have many tag-names added to their title. I believe that entrepreneurs are the people who build something of value, perhaps something that anyone could have built before, but didn't because the time wasn't right. Are entrepreneurs known for their perfect timing Read More

As executive influence becomes more important, C-suite executives really do need to “be their brand.” To that end, being seen as an influential thought leader or opinion maker is vital for any CXO hoping to lead a competitive company in today’s world. Read More

Moving from one city to another is inevitably stressful. Picking up and relocating your business brings up different issues altogether. That’s why we asked nine members from the Young Entrepreneur Council (YEC)for their opinions. Read More

Citizen Kane details the rise and fall of a fictional newspaper tycoon. But his story has insights into leadership failures that still resonate today, and you can avoid them. Read More