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If you are a business professional or owner today, success is more and more about relationships. People relationships are the key to career growth, more than results, and customer relationships build brands, rather than the other way around. In this era of communication overload with many misleadin Read More

As a business, you create products and services for your customers. So you must listen to what they say. This is of paramount importance. The Voice of the Customer (VOC), whether it is for B2B or B2C companies, has to be heeded.
The Applied Marketing Science (AMS) “Listening to the Voice of the Cu Read More

How would you describe a great small business? We’re talking about a business that provides top notch service to its customers day in and day out.
Here at Small Business Trends we know that’s not easy. And we know this because of the small businesses we work with and report on every day. We also k Read More

One of the most frequented pages of a website, with the power to sway a customers decision — you want to nail the anatomy of the perfect About Us Page.

About Us pages are some of the most frequently visited pages on a website, but despite their significance in forming a relationship with the cus Read More

What do Oprah, Pocket and social media have in common? Content curation. They all provide a source of information from people we trust. Want to be the trusted source YOUR peeps look to for all the good stuff? Read on! Read More

Here's a rather unusual post from The Franchise King®: "How Deepak Chopra Can Help You Sign Your Franchise Agreement." Find your bliss by reading this post, and get some karma for sharing it! Read More

A great way to keep up to date on the franchise business is to follow the best franchise blogs on the web. Here's our list. Read More

How a manager responds to an employee’s suggestion can influence whether they open up in the future, according to a new study. Read More

This post offers social media monetization tips for Pinterest and apps like Pinterest, Facebook, Twitter, LinkedIn, and Instagram. Read More

When it comes to advertising on social media, most marketers prefer Facebook ads as their platform of choice. Serving over 1 billion users every month, bloggers and business owners alike can achieve phenomenal growth by investing in Facebook ads.

But did you know you could also use Facebook ads Read More