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It’s clear that IT is moving forward in response to the workforce adopting more and more devices and platforms that provide mobility and productivity anywhere. Greater productivity is a touted benefit of the BYOD revolution, but it leaves CIOs cautious of potential pitfalls such as defining a secur Read More

The recent announcements by Yahoo! and Best Buy regarding telecommunication have sparked heated discussion over flexible work policies and thier value to both employers and employees. Mercer's infographic sheds light on trends in flexible work policies... Read More

At the end of 2012 Instagram declared an end to its easy relationship with Twitter by no longer allowing its content to be viewed within twitter content cards. What has been the effect of this relationship shift? Who, in the end, has Instagram’s decision benefited? Who did it hurt?

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The tablet is a match made in heaven for small businesses. Tablet adoption by businesses in general is growing incredibly quickly. Because the tablet's uses are especially suited for small business, it's no wonder that SMB's are the most active in adopting. Read More

As a recruiter, do you ever wonder where all the great candidates are and why they’re not knocking down your door to apply for open positions? Or, if you do have a great candidate, why are they turning down your offer? Read More

Not only was email the most popular online activity of 2012, but it also has higher click-through rates, conversion rates and ROI than other channels. And this trend is only going to continue... Read More

Customers have had enough of waiting on the phone and getting the runaround. Each year, the collective consumer public thinks service gets a little worse. In every industry, customers are going mobile and turning to social avenues to fix their product and services problems faster and more efficientl Read More

Customers have had enough of waiting on the phone and getting the runaround. Each year, the collective consumer public thinks service gets a little worse. In every industry, customers are going mobile and turning to social avenues to fix their product and services problems. Read More

Personal finance experts have long claimed that paying electronically leads us to spend more money. The ease, convenience, and intangibility, they say, all make us more likely to overspend, which for a business owner looking to increase the revenue generated by each customer is a very good thing. I Read More

Traditionally, many businesses have gotten into the habit of using a mass-marketing approach, with precision focus on driving conversations. Now, with a wealth of available communication tools providing service and adding value, companies are seeing the importance of building long-term and sustaina Read More