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It has been a few years since social media became popular. I wouldn't say mainstream since a huge number of companies haven't gotten started yet. Another good portion have recently acknowledged its importance and are taking action at the moment. When it comes to their first steps, the mistakes don' Read More

What a waste of time. You work hard and deserve the best. But for some reason you are attracting the wrong type of customer. You may be not sure why. But you know some of your current relationships are just not right for your business. Here are different types of potential customers. Read More

With high costs of employee recruitment, turnover and additional training are now imperative to minimize, so terms like employee engagement and employee retention take on new urgency. Read More

Bullying can have serious repercussions on not only an individual’s mental and physical state, but it also can be detrimental to your business. Here are a few tips on how you can address any issues with bullying in your small business. Read More

Top Tips on creating a superior customer experience that will wow your customers, keep them coming back and bringing their friends, family and contacts. Read More

This article was written in response to a few bad Groupons that my wife and I recently purchased. In this post, I go over what these businesses did incorrectly and outline the right way to use services like Groupon/Living Social for your small business. Read More

It's almost Father's Day. Author Nicole Fende shares some of the small business lessons she learned from her dad. Read More

Almost without exception, every legitimate entrepreneur will need a CPA sooner rather than later. Unfortunately, many of them are duds.

Dominique Molina, President of CertifiedTaxCoach.org gives us 10 indicators on when it might be time to replace your accountant.
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Let's talk about how to critique a print ad according to design and context. This is a good exercise, especially to creatives out there. Read More

Open Your Eyes and Look Deeper I have been noticing that Social Media/Social Media Marketing is going down the same road as Internet Marketing went into years ago. How is this your fault? Read to find out! Read More