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Everyone wants to be appreciated! Read More

Jackie Huba, co-author of Creating Customer Evangelists: How Loyal Customers Become a Volunteer Salesforce, corrects 3 common misconceptions about social media's role with generating word-of-mouth. Read More

Michael Dell, founder of Dell Computers, gives small business advice in this interesting interview. Though Dell is now a giant corporation, Michael Dell started as a small business person with an investment of only $1000. Among the gems in the interview are Dell's advice that small businesses avoid looking for perfection instead experimenting oft Read More

NING is a wonderful, easy-to-use, resource for creating your world for your audience to share, connect, participate, collaborate. Oh. Did I mention it's free? The post shares 5 reasons you should use it. Read More

These 20 are about as strong as they get! Read More

As passage of a health care reform bill seems more likely in the House and Senate, there is one small business interest group that is bucking the trend of criticism saying health care reform will lower costs for small business. When clicking on the link below please allow time for the full PDF form to download and scroll down to the beginning of t Read More

A website analytics package better than Google Analytics? Carson McComas at WorkHappy.net says so. He's rarely wrong about these things. Read More

Do you know the value of your viral/word of mouth marketing? Here's 14 metrics you can use that are actually meaningful for your business. Read More

The landscape of today's job market is shifting, and the shift favors individuals who are savvy in social media. Read More

As you can imagine choosing a web analytics tool is a critical process because whether you choose right or wrong you will be usually stuck with it for a while. Read More