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Did you know that you can use Twitter for customer service? You no longer need to be limited to live chat, phone and e-mail? Now, you can also assist your customers on Twitter. Read More

Dealing with people will always be a part of any business. Not only do you have to deal with employees, you also need to deal with your clients at a daily basis. Here's how deal with difficult people in an effective manner. Read More

Have you finished voting the Small Business Trends Small Business Book Awards? If not, then you should start doing so. The contest will close on May 28. Be sure to take note of these things as you make that vote. Read More

Are you using Facebook to reach your customers? If not, then you may be missing a lot. You see, a lot of businesses are now using this social platform not only to connect but also to make some sales. Here's how you can use it too. Read More

Veterans can now create their own businesses with an exclusive entrepreneurship program released by the SBA. With this, veterans have the opportunity to explore entrepreneurship as well as learn everything about it. Read More

Planning to form an LLC corporation? Here are 10 things that you need to have before you apply. From permits to others, you need all these if you want your LLC company to finally come alive. Read More

This week we shine the spotlight on Blue Soda Promo of Vernon Hills, Illinois. In business for 10 years, Blue Soda Promo now employs 75 people. This promotional products company offers more than 800,000 different items. Read More

Did you know that you can significantly cut costs in your small business by doing simple things? Here are two things that you can do to limit your expenses. Read More

It's nice that they managed to put it into research that bad sentiment can really take its toll on business. I guess it can really affect how people view a particular brand which can significantly affect sales. Read More

Customer relationship management software makes it easier to handle your whole sales process. This goes for any business, whether you have a sales force of one or 100. Here are 13 ways businesses boost their sales using CRM software and turn prospects into customers. Read More