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If you are trying to figure out Twitter, read this post. If you are getting flack for sending out the wrong type of messages or not getting responses at all, read this post. Margie does a great job of reminding us of the basics. Read More

The most positive thing to be said of recessions is that they eventually end. As bad as the Great Depression and other downturns were — and for as long as they lasted— the country ultimately emerged stronger, and grew more prosperous after each one. This has led some to wonder if a recovery from today's recession is on its way. We are not out of t Read More

As a nation, we have come to expect nothing but the highest-quality customer service from all our service providers. With such high expectations, it's inevitable that nearly every small business owner will have to deal with customer complaints in their day-to-day business life. Read More

While on vacation last week in Kauai I sat beachside relaxed and entranced by the awesome power of the ocean. I was entertained watching wave after wave hit the beach, toppling kids and adults as they played in the water. As I sat there, I became curious about how waves are formed. So I turned on my iPhone and went to the Internet in search of Read More

Names matter — especially when it comes to your online business. High atop her balcony, the love-struck Juliet laments her lover's problematic surname, declaring, “A rose by any other name would smell as sweet.” While technically she's right, you wouldn't want to put Juliet in charge of your online branding efforts. Read More

With the good inevitably comes the bad. Sometimes I feel like a one-woman social-media-promoting band, telling friends, family and colleagues about the joys and benefits of using Twitter. I still feel that way — using Twitter has been beneficial for my business, and the only investment has been my time. Read More

Are management consultants mostly for the birds? Are you far better off trying to figure out your own management style, especially in small businesses? Some hard criticisms are leveled at management gurus by author Matthew Stewart in his new book The Management Myth: Management Consulting Past, Present and Largely Bogus. Check out the brief review Read More

This video from www.watchmojo.com talks about business equity financing as an alternative to debt financing when starting a business of any size. The video covers stages of financing from seed funding to public offerings. Though you may not be thinking of starting the next Silicon Valley titan, the ideas may give you a new way of looking at dealin Read More

In this blog post, Lynette DeNike gives five suggestions about how to run a smarter small business. Her suggestions are specific for businesses grappling with the economic recession including the suggestion to "Change your product mix". There is also a common sense recommendation about bartering for services. Read the article for more of Lynette Read More

What does small business branding entail? Should it require a personal touch or is it all business? I think it depends. But if you plan to do any online marketing, and that includes branding, then you'd better learn to get a little bit personal. Read More