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Having a process that everyone adheres to and executes is what make professionals champions, be they in sports or sales. Having structure and metrics to drive success actually makes execution simpler. Read More

QR codes are not new, they have been around since 1994. The 2 dimensional (Quick Response) bar codes have had practical uses on airline boarding tickets and on product lables for stock tracking purposes. What is relatively new is the use of QR codes in marketing. Read More

Spending the time thinking about the language, writing it down, and rehearsing it will build your confidence and your competence as a salesperson. Read More

What are your plans for using social media in your small business in 2011? In a recent post, small business consultant Jason Kienbaum mentioned a bunch of social media sites small business owners should be aware of in 2011, including BizSugar.com. Thanks for the shout out Jason! We can think of at Read More

Is Bigger always better in Business? At 2,717 spectacular ft. the answer might seem "Yes!"

But consider the pathetic occupancy rate in the tower that nobody wants to be in.

A story of "too big for your britches" and Business Implosion! Read More

Yesterday, we briefly reviewed how testimonials, as an advertising tactic, can help a business. I described how Amazon, Ebay and Zappos built their entire businesses around the concept of customer testimonial in the form of a feedback. They hinge on testimonials to gain the confidence of customers. Read More

You have no doubt gone through many personal and professional challenges in the year just gone by. The new year presents an opportunity to start afresh and make some key changes in your life that can potentially improve your life significantly. Read More

If a customer left and didn’t make a point to tell you why it’s probably because their reason fell into the more commonly known departures. Read More

A lack of ethics when you are in business will come back to hurt you one day. Here's a post that talks to this point. Read More

Blogging Fears This Year For my first post of 2011, I wanted to clear the road for all bloggers, get rid of some fears that will keep you from reaching success Read More