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Chat recap for #smbiz twitter chat on how to create a webinar. Experts from WebEx, Ragan Communications and Rally Point Webinars, discuss technical aspects of setting up a webinar, promotion it, best practices for speakers, paid vs. free and follow-up for sales. Read More

Here are some great tips and lots of background information on how to prepare your small business for a disruption through emergency. Read More

This one is the easiest to commit so of course it's one of the mistakes that can make your social media efforts far less effective — and perhaps a total waste of time. You've heard the saying that it's hard to drink from a fire hose. In the social media world, it's also hard to read from one. One of the easiest things to do - and most impor Read More

For small service businesses or solo professionals, deciding on an approach to client billing can be tricky. Charging clients up front with a retainer guarantees cashflow, but will it cost you business? Read More

Small business owners can study what works in the world of Facebook by looking at strong and not-so-strong examples via celebrities. You can search "facebook sales marketing pagerank" and such terms will help you find more examples to look at. Read More

If your competitors begin making negative attacks against your small business, do you have the resources necessary to stop the damage? Sometimes, as small business owners, we hate to admit it but it happens. Competitors conduct smear campaigns and they can have damaging effects on your reputation, your credibility and most of all - your business. Read More

Anyone who says they don't feel fearful sometimes in the face of this uncertain economy is in deep denial. One symptom, research shows, is that it is literally harder to hear when we're stressed. That's a signal to savvy, caring business owners to listen deeper and longer. Only then can we discover which problem keeps our customers awake nights. S Read More

New to Twitter? Thinking about joining this cocktail party that never ends? Here's a few No-No's to avoid at the start. Read More

While many businesses have realized search engine marketing is a smart way to grow a business, some launch a website, start-up a PPC campaign, or invest in professional SEO, and neglect to spend time optimizing their efforts, leading to low conversion rates to less than stellar search engine rankings. The good news? A variety of tools are availabl Read More

It's 2009 and do you know where your customers are? More than likely they are on the ever growing popular online classified ad space. Read More