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This page is a supplement to the SaaS Metrics 2.0 blog post that provides a comprehensive study of the key metrics to understand and optimize a SaaS business. Read More

In the age of social media sharing, it can seem that your walls, boards, and email accounts are constantly flooded. Read More

No matter how great your business is, you're going to run into an angry customer at some point. If you don't know how to handle them, follow the advice from these 23 experts. Read More

This not another Earth Day post. This is a post-Earth Day reminder to small business owners that, just because it's not an official day of recognition for the planet, they should still take steps to get more green. Read More

If you’re still new to running your business, you’re probably still trying to figure out what tools are worth investing time and money in, and which you can skip. While something like billboard advertising is probably one you don’t have to bother with, customer relationship management (CRM) softwar Read More

Twitter is a game played strategically like Chess. Make your moves in a way to step ahead in the least amount of time. For the Twitter addicts, this is a bit left field. For the business owners, this is great way to optimize your time much better. Read More

Blogging is tough these days. Developing blogging skills is a slow process. What you need is to work on your technique continuously and you will attract readers. Learn how to improve your blog with these 15 great tips. Read More

Do you want more social media traffic? Did you know that the words you use within your content could drastically ... Read More

How you react to this one question will determine whether you're going to be successful in business or not. "How much should you charge for your product?". Find out how you can break down a full blown strategy to develop an accurate pricing model that not only works, but it drives ROI. Read More

Facebook, like nuclear technology, is a tool that can be used for good as well as evil. And there are clearly some businesses who lack the ability (or desire) to use either responsibly. This post lays out simple steps to get your social marketing on the right path. Read More