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In terms of return for time spent, pricing has the best Return on Investment of any activity. In general when it comes to pricing, startups tend to put their Read More

In order to be Amazing in our business maybe we should concentrate on being the best we can be, providing outstanding service to our customers rather than being obsessed about what our competitors are doing... Read More

There are three things that really irritate me about A/B testing. The first is where people fool themselves by drawing conclusions from too little data. The Read More

Invest more time in developing your LinkedIn profile and demonstrate why you are “Amazing” at doing what you do! Here are 15 things to help....... Read More

I decided a couple of days ago to add Facebook's like button to this blog and then to our website's homepage. Here's a simple guide for how to did it yourself Read More

Every day in RevaHealth.com we talk to clinics that seem to be determined to destroy their own business. They do it the same way that thousands of businesse Read More

Our recent analysis of phone calls made by patients reveals that less than half of the calls made result in a conversation between the patient and the clinic. This poor customer service is obviously costing the clinics business. Read more about these statistics here Read More

We recently ran a test that improved our email enquiry conversion rate by 25%, but we decided not to make the change permanent because it came at too great a cost. Find out why here. Read More

Like a lot of new small companies we were familiar with different CRM solutions, but not enough to know which one would suit us best. We tried an expensive one, a cheap one, and in the end we built our own. Here’s our story. Read More

It is interesting to note that there is a 50% increase in the number of potential patients who are happy with the customer service they receive from our free clinics compared to our paying clinics. However, there is a 400% difference in their respective conversion rates. Read More