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Business owners have a lot of responsibility. They are required and if you don't address them, the business will fail. Accountability is another type of commitment. It’s the difference between doing what you have to do, and doing what you should be doing. Accountability is planning for the future. Read More

The current generation of young employees, the Millennials, have different values and expectations than their predecessors. While Baby Boomers make up the majority of small business owners in America, for them, the Millennials aren’t another generation, they are more like beings from another planet Read More

5 figures from history (some more recent than others) who would have rocked at social networking. With one for each of the major social networks. Read More

We use a plethora of ways to communicate with employees, but we still aren't reaching them. Why? Even with the myriad of technology options we try, employees continue to say, “I didn’t know that” or “No one told me.”
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A competent employee is a treasure but no one has infinitely expandable skill sets. The same ambition that makes an employee a valuable asset almost always causes them to eventually overreach. Left entirely alone, it isn’t a question of if they will get in over their heads, it’s only a matter of wh Read More

For the last 40 years, America has been on a roll. Baby Boomers, raised in a competitive environment, have increased the average work week, made the two income household ubiquitous, and currently operate about 60% of the small businesses in the USA. Read More

It has always been tough to start a business, but as Niall Ferguson points out in his excellent article “How America Lost Its Way” in the Wall Street Journal, it’s getting tougher. According to an annual survey by the World Bank, in only 20 countries has the red tape to start a business increased. Read More

There are over 800,000 franchised businesses in the United States. As workaholic Boomers retire, franchisors will have to adjust their business models or fail. Whether run by big multi-unit operators or the parent corporation, franchises will be very different ten years from now. Read More

Many employers chase the Holy Grail of pay-for-performance. We want a system that compensates employees appropriately for the value they add to our business. Most of us believe that better employees should be able to earn more than than those who produce less. But it isn’t a universal truth. Read More

Memorial Day weekend served up numerous reminders of the vulnerability of small businesses to disasters. Only 1 in 4 small business survive the loss of their records to a disaster. While off site backups are a requirement, there are many other ways that small businesses are impacted. Read More