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Knowing your personal communication style can significantly improve how well you learn, interact with people and manage. Here’s a quick quiz that shows your style and how to use it to communicate with your “most important” people. Read More

Getting all the documentation you need to guide a content strategy is not easy. There is a lot of stuff to keep up with. We give you the Super Awesome Content Strategy Worksheet to help alleviate the common disconnect between designers, marketers and technical writers, so we can break down the silo Read More

The second step in a five-step process for online marketing is assessing the conversation. Where it's happening about you, your competitors, and the industry. Here are three tools to make it easy for you. Read More

This blogpost looks at how we can find our business purpose and meaning, then in turn see how this makes our web marketing far, far easier. Read More

A lot of you probably don't know this, but I've been on a quest for 6 pack abs these past 4 months. And here's a post that details my painful journey. Read More

Smart brands are monitoring social media to track their reputation and following up with action. This is the story of one such smart brand. Read More

While reputation management can be a full-time job for some larger organizations, a small business doesn’t have that luxury. Here's a step-by-step plan for online reputation management that can be completed by anyone within your company in 8 hours or less. Read More

Your social media channels are representing your brand to your customers and new customers. What message is it telling them? Read More

Learning html is really an asset when you are blogging or doing internet marketing. I remember when I didn't know what html really was. Back then, when I would make my signature at different forums mine were not clickable. Why weren't my links clickable? I wanted to know. I also knew that people we Read More

Kellie Craft gives you a crash course on QR codes — what they are, what they do, and how your clients may want to use them. Read More