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An introduction to IT outsourcing is a guide for small businesses to learn about the latest trends and misconceptions associated with it outsourcing, it nearshoring, outsourcing it, and it outsourcing services. This guide focuses on nearshoring and managed it services to help small businesses save money, gain competitive advantages and use outside expertise. It covers benefits of it outsourcing, Read More

My take on Ogilvy’s World’s Greatest Salesperson contest. It isn't a service to salespeople. It isn't good for Ogilvy. It could have been done better. Read More

The 3 A’s of customer service that will make your clients happy and let you keep them for a long time or even your lifetime. Included is a quick overview of the recent Southwest Airlines and Kevin Smith customer service incident. Read More

Information about the pros and cons of article marketing and if it is still an effective method of driving targeted traffic to your website. Read More

If you've always wanted to offer the employees of your small business a 401(k), a new 402(k) program is being offered through Intuit. It's inexpensive and apparently easy to use so if anyone has experience with this package please let us know in the comments below. Read More

Tips from the strongest small businesses can help you survive. Not every business is struggling with the recession. Some are thriving, even growing, in this tough economic environment. What's their secret? Controlling cash flow is at the heart of their management strategy. Read More

There are three types of business owners in the world, doers, thinkers and whiners. Which type are you? Read More

Interview with unique entrepreneur Jason Sadler from iwearyourshirt.com on the business of wearing tee shirts, entrepreneurship and hard work. Read More

Social media is no longer seen as a fad, and most businesses are now including in their online marketing mix social media marketing strategies. Small or large brands have their own Facebook Fan Page, few Twitter accounts, a blog and strong presence on various other social networking sites. Read More

You’ve integrated social media marketing in you online marketing strategy. You got your business a Facebook Fan Page; you added fans to it. But what next? How do you make them talk to you? How do you get them to keep coming? Read More