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Online customers want in-store pick-up. But what if you don't have a store? When in-store pick-up isn't available, for instance with online-only retailers, a new service from Shopatron can be used. The Shopatron platform helps etailers connect with brick-and-mortar stores in the consumer's area so that practically any item ordered online can be Read More

With the millions of websites out there, you think you're safe. You think the statistics are in your favor. That your website would never get hacked. Well, I'm here to tell you it CAN happen to you. The Small Business Trends website was hacked this past Christmas Eve. What happened is part of a larger and disturbing trend in which small-business Read More

This is probably the best analysis I've seen for creating an effective call to action for your website. According to Ann Smarty, "With calls to action everything is important: the color of your buttons and supporting elements, the language you use to describe the action, the place on the page where you locate them, the additional elements that e Read More

You don't necessarily need a big budget to tell a great story that your customers will remember.
Once again the Anheuser-Busch Clydesdale ad was the favorite ad in the 2008 Super Bowl. It outscored all the rest of their ads that were trying to strengthen the Bud Light brand against Miller Lite. What is it about Hank the Clydesdale and all of th Read More

Learn to deal with unethical tactics in negotiation such as lying and threats. Offer useful tactics and strategies Read More

Small business owners are optimistic about the U.S. economy in 2008, according to a survey released Monday by The Alternative Board. Nearly 57 percent of respondents said they planned to add employees in 2008, according to a poll of members of the Denver-based Alternative Board's 330 boards. More than 1,000 small business owners across the nati Read More

The package proposed by Congress and the White House to try to stimulate the economy has drawn mixed reactions from experts on small-business. “When you look at the package, it's about everything but small businesses,” said George Cloutier, small-business spokesman for the U.S. Conference of Mayors.

The package is worth about $150 bil Read More

These are some great ad ideas from around the world. Some of the best ones are downright guerrilla-marketing cheap to do. At the very least these ads should get small business owners and marketers thinking outside of the box. My favorite are the peephole flyers. Read More

All Monique Walker needed was $5,000 to rebuild her business in Houston after Hurricane Katrina. But the banks said no. Arga Bourgeois needed $10,000 to expand her store, the only health food outlet in her black neighborhood. But the banks said no. Both women found help with Acción Texas, a nonprofit lender that provides microloans to startups or Read More

According to Deborah Micek, women are naturally better sales professionals than men. Part of the reason for this is that both men and women tend to believe that women are more trustworthy. People believe that women lie less, are more responsible and are more honest at work. She explains that her opinions are backed by Martha Barletta's book, Read More