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You may be alienating some customers without knowing it. And in this era of instant communication, it’s easier than ever for customers to share their horror stories and damage your brand’s reputation. Use these tips to avoid sending unintended messages while boosting your customer relationship-buil Read More

Through social networking, people can use networks of online friends and group memberships to keep in touch with current friends, reconnect with old friends or create real–life friendships through similar interests or groups. Besides establishing important social relationships, social networking me Read More

Burnout can become a downward spiral — use this fast, easy 3 step process to overcome burnout and get back at the top of your game! Read More

Today’s Guerrilla Social Media Marketing Radio episode is on hyper-local social media media marketing — guerrilla style.
We discuss:

* nano-markets
* nano-casting
* FourSquare
* Meetup.com
* Twitter Search
* And of course guerrilla tactics for each of these concepts Read More

There are times when the tasks associated with running two blogs and consulting become quite demanding. I realized early on that if I wanted to be able to handle everything effectively, I was going to have to plan and create Read More

Is Google building a Facebook-like social network? Speculation about the search engine’s social side were recently renewed last week after the company came out with a vague, yet intriguing announcement concerning “social media layers.” Read More

Last Wednesday (8th Sept) I decided to set up my own business trying to help other small businesses with my experience. I’ve been doing this for a long time but a friend pointed out that I could do this and actually get paid too – who’d have thought! So Sian’s was born. Read More

Turning your business blog posts into a feast for the senses WILL draw customers in!

Here are twelve thousand ways to spice things up and do it right! Read More

There are many of us bloggers who owns more than one blog(s) and are willing to make money from it. Some of us has been blogging for years without earning from it, while some who just started blogging is already making money. The big question here is why? Read More

If you’re a Twitter freak and you are on Twitter all the time, a new and improved Twitter.com is just right for you! Third party apps like TweetDeck will probably see less usage as Twitter.com revamps it’s site and offers users a lot more! The new Twitter will start showing up next Tuesday. Read More