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Nowadays, smartphones and other mobile devices tend to forge the strongest ties between you and the office. And the ability to unplug from the daily stress of work becomes even more difficult.
Millennials in particular, more than other age groups, are the unhappiest generation when they can’t find Read More

Remember that old 1980s movie “Field of Dreams?” Kevin Costner is driven by the constant whisper … “If you built it, they will come.”
Well, in his latest book, “Content Inc.: How Entrepreneurs Use Content to Build Massive Audiences and Create Radically Successful Businesses,” Joe Pulizzi isn’t wh Read More

When launching or expanding your eCommerce business, consider drop shipping. Here's a list of drop shipping partners to consider for your business. But remember to do your research on drop shipping companies so you can choose the one that best suits your needs. Read More

With drop shipping, you don’t need a warehouse for the inventory, or to worry about the shipping or billing. If you find the right company, the only thing you will be responsible for is taking the orders and marketing your website or external site. But like any other business, there are pros and co Read More

“We’re going away for just a couple of days. Do you think you can unplug from the computer, the phone, the tablet or any other electronic Internet connected device that you’re stashing somewhere?”
I said “Yes.” But I thought that I would certainly be able to sneak in an email or two — maybe in the Read More

When a hiring manager is lucky, the hiring process is like a seller’s market — the supply of potential employees exceeds the demand. But with the brightest employees, it’s usually a buyer’s market — the best employees have their pick of employers. That’s why it’s imperative to offer the total emplo Read More

One of the greatest fears entrepreneurs face when selling is being too pushy. Nobody wants to come off like one of those obnoxious salespeople.
You know what I’m talking about. Those people who are more interested in shoving their product or service down your throat than they are in actually figur Read More

The classified ad screamed: “$600/Month Guaranteed!”
This was a lot of money back in the day.
I was a new high school graduate and had only a vague notion of the saying in business that “Nothing happens until somebody sells something.” I would learn soon enough.
It was my first big sales job. I Read More

Every day people enter sales positions or start businesses.
They are either taught techniques and tricks of the trade, or they assume that certain behaviors are appropriate. Unfortunately, many of these people are doing the wrong things and therefore, not getting the results they seek.
Below are Read More

A lot has changed in the business world since 2007, but perhaps what’s changed the most is how rapidly customer service expectations have risen. As customers evolve, your customer service has to keep pace. Just how are customers’ expectations changing?
Customer2020, a new study from Accenture (PDF Read More