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Interview with Barry Dalton, a leading customer experience expert about strategies and insights on the CRM and Social CRM industry. Let’s dive into his precious insight on what it takes to always “think like customers.” Read More

Review of Help Scout a cloud based CSM app, aimed at small to large businesses who have a need to process customer help desk type issues in a cloud-based, collaborative environment. Read More

So you have decided some time ago to develop or migrate an application to the cloud. After the cloud development is finished, testing is complete and the business owners are happy with the results, IT managers set. Read More

Xero bridges that gap. It’s usable enough for DIY’ers and powerful enough for accountants. It has an elegant UI, robust feature set, thoughtful integrations, and beautiful reports Read More

In this opportunity, we are reviewing the latest version of online CRM app Maximizer: the interface, integration, and new feature changes are easier to use and make a greater experience Read More

An online survey app that offers several options for various budgets from the most scientific branded version to the completely free version Read More

Review of iVend Retail an end-to-end retail management solution that is especially customized for small businesses. Read More

We asked Brian Rice to tell us about the success factors for growing online communities, Brian is a the founder of Business 2 Community, an open community where professionals and businesses can connect with one another and the consumers of their products and services. Read More

As the cloud becomes popular option for small business we look at a couple of examples on how the cloud can be used and what are the pros and cons of working in the cloud. Read More

Three interesting ideas to create Lean small businesses with cloud business apps. Starting a small business or creating a new product requires lots of capital and investment, right? Not really. That is, not if you follow the lean start up methodology. Read More