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Satisfying your customers is the #1 goal.

That’s why, more businesses are investing in live chat software as a customer support option. Research tells us that “live chat has the highest satisfaction levels for any customer service channel, with 73%, compared with 61% for email and 44% for phone. Read More

Listen to my interview with Daryl Urbanski.

"Daryl Urbanski, Founder and President of BestBusinessCoach.ca, is best known for his ability to create seven-figure, automated income streams from scratch. A Canadian turned So Cal, Daryl has quickly climbed the entrepreneurial ladder, gaining respect Read More

If you can’t provide a memorable customer experience, your startup won’t survive very long these days. According to many observers, we can thank or blame technology for these higher expectations, providing information at the speed of light, leading everyone to expect more. You now need more than lo Read More

Half a decade ago, Blue Ocean Strategy was released and became an international bestseller. W Chan Kim and Renée Mauborgne’s book offered a “short-cut strategy” idea to making competition irrelevant. Instead of going head-to-head with competition and fighting a battle over market share in the blood Read More

Here are 4 best ways to get people talking about your product within seconds. Get into the article to know what are these. Read More

It's a fact that Pinterest users buy more frequently than users on any other social network, whether they're shopping online or in a store. And on top of that, Pinterest users also spend more money per purchase than any other social network.

But you have one big problem: How can you turn those Read More

The Seven Deadly Sins of an Entrepreneur: The second operational sin, Gluttony. The glutton entrepreneur takes pride in being able to do every job in the company better than anyone else. His or her answer to problems and delays is “Never mind, I’ll just do it myself.” Read More

Bulging wardrobes, near-empty bank accounts and stressed shoppers - all the joys of an end of the year filled with retail sales and discounts. Of all the global sales that went on at the end of 2015, one in particular caught our eye: Indonesia’s online shopping day Harbolnas. What’s the ‘deal’ with Read More

If you have noticed that your daughter has an uncanny knack for numbers and money, then put her noodle to work. This is a chance for your daughter to not only earn money, boost her confidence, and ignite an entrepreneurial spirit – but also gain experience. And consumers will be more than happy t Read More

If you own a business, it is essential to create an online presence for it. There’s enough reason for that. Majority of the leads that your business is likely to get are expected to come online. And that’s not without any reason. Read More