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Clearly Google is the big competitor of Microsoft in search and though we play in search Google has more to lose. However, this post isn't about my desire to see Microsoft win or Google lose. It's about the changing landscape of the Internet and search. I actually don't think Google has that much to fear from Twitter—at least for some time. Read More

There are three things a CEO must do every day. 1.) Listen to your customers 2.) Talk with your employees 3.) Read Your Reports I've blogged separately about the first one, it's importance and slight priority over talking with your employees. Let's talk about the third one. Read More

Have you ever thought about how your customer service can affect search results for your business? Before the Internet you could make a customer really mad and they couldn't do much about it. They could tell everyone they know not to go to that business, but eventually their anger would pass and they would move on. Their ability to hurt your bu Read More

Searching for a job can suck if you constrain yourself to the typical tools such as online jobs boards, trade publications, CraigsList, and networking with only your close friends. In these kinds of times, you need to use all the weapons that you can, and one that many people don't—or at least don't use to the fullest extent, is LinkedIn. Read More

What's the one stat that most bloggers care about the most? Is it page views, visitor location, referring sites or subscribers? I know for me and most other bloggers out there, getting more subscribers is a priority that is pretty high up on the list. Read More

In any economic climate, there is always a silver lining for entrepreneurs. The one I have been mining lately is a chance for some good media exposure as a way to support and strengthen my business, especially in light of the upcoming release of Escape from Cubicle Nation. Read More

The History Channel recently aired a compelling piece that paralleled the crisis of the Great Depression with today's volatile economic conditions. As I watched with uncertainty, I have to admit that I was intrigued by the host of opportunities that lie on the horizon. To keep the landscape from spiraling further out of control, local, state and f Read More

The Storm phone is an interesting combination of Blackberry functionality with touch screen capability, and a large, clear screen. For those other small business owners without their own dedicated email server, Blackberry runs circles around Windows phones, at least on the Verizon network. Read More

The good news is that it has never been easier to get your book noticed by the right people. In fact, before you put fingers to keyboard, before you type “Chapter One” on that pristine blank page — you should begin your marketing. You should be promoting yourself and your book, via the web, even before the book is done. Read More

In software publishing, as much as anywhere, the web continues to change the business landscape. Retail markets go down in a double-whammy of technology trends plus macroeconomic factors, users look to leave it all online instead of install it from a CD, the rich get less rich and the newbies keep growing. Read More