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Customer experience sounds like a broad, rather vague business function, and that’s because it is.

CX is concerned with optimizing the experience for customers at every touchpoint (any way a customer can interact with a brand). Read More

Transcription services has become an integral part in the present competitive business condition. Businesses that are willing to improve their content marketing or reach large audience are hiring professional transcription services. Working with a transcription services company will save your time Read More

The road to startup acceleration is paved with success stories; but not all startups survive the trial-by-fire of startup accelerators. Read More

In 2019, successful selling is as much about research and targeting as it is persuasion and rhetoric. There’s so much noise crowding email inboxes and too many “unidentified numbers” appearing on phone screens — breaking through requires a careful approach. (Who could be calling me from Plano, Texa Read More

What is Customer Support? Learn the differences between customer success, support, and service. Also improve your team with these 17 free processes. Read More

In a world gone mad, pursuing your own business startup seems like the only sane solution. After all, who would willingly subject themselves to a culture of corporate wage suppression and a management structure that allows their skills and dynamism to stagnate? Starting up and running your own busi Read More

When even the smallest process optimization can go a long way to giving you a competitive advantage, the value of implementing a BPM system becomes clear. Read More

Alpha & Beta Testing are two important User Acceptance Testing types, performed during different intervals of the software testing life cycle. The former is an on-site test performed to identify the remaining bugs and glitches at the developer's site, while the latter is an external test that takes Read More

Professor Joe Regalia discusses technological tools to help legal writers organize, explain, and edit their ideas more efficiently.
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ReactJS is an open-source JavaScript structure, the motivation behind which is to make connecting with and rich web applications that can run effectively with insignificant coding. Prior, Angular was viewed as the most favoured alternative for creating single page web applications, however, with th Read More