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There are two groups of people who cold call: telemarketing firms and professional salespeople. For telemarketing firms, cold calling is what they do. For professional salespeople, cold calling is one tool in an arsenal of many tools (or at least it had better be). There are many reasons that salespeople don’t like cold calling, but in professional salespeople, it is rarely a fear of rejection. I Read More

Do you give up easily, or do you pursue projects to completion? The answer to that question has a direct bearing on your level of success. Read More

Leadership traits are always sought after in management and executive positions, but it's less common, and unfortunate, that all companies don't require leadership qualities in new hires within the sales discipline. One way salespeople can sell more is by acting as a leader. Leaders have the ability not only to Read More

If you're interested in how to develop a winning CEO mindset, I recommend you copy key pages from the Matt Barrett management play book if you can. You could learn a lot from how he achieved success at Bank of Montreal in Canada and Barclays Bank in London England. Here's how. Read More

I’ve been working through some new ideas on leadership. Everywhere you turn you hear the experts talking about how, “We lack the leadership needed to carry us into the future.”

That’s a problem.

After considering it for the last six months or so, I think I have some of the answers... Read More

Sales has changed radically over the past decades. We are less ignorant about what it takes to succeed and how to create value for our clients. Many of the mistakes we now make are mistakes of ineptitude. We don’t take actions we know are necessary. Read More

Among all the other rituals of the season, the New Year brings with it the season of goal setting, both organizational and personal.  For individual sales professionals, I have always believed that goals are only half the story, a means of executing is the other. Read More

It is easy to blame the technology for failure. But the same issues that plagued CRM, could well spoil the party for Sales 2.0. Process and adoption are two areas to consider when it comes to sales related technologies. Read More

Two posts over the last two days have generated some interesting comments and feedback. The first was a post titled Quantify Yourself. This post explained that sales is not a numbers game and suggested that you quantify your own personal sales metrics as way to understanding what you might need to improve to improve your sales results. Read More

Less in not more. But more is not always more either. In sales, we too often believe that simply increasing activity is enough to generate increased sales. More often than not, it requires an increase in effectiveness. The key is treating activity problems and effectiveness problems differently. Read More