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A while back, I wrote about the importance of a “sustainable competitive advantage,” and outlined the business plan value and limitations of patents and competitor feature comparisons. But once you start selling products, all of these pale in comparison to your level of customer service.

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At the Momentum Convention, Doug Hall spoke about innovation, and bringing meaningful uniqueness to market. This is how I plan to use those ideas. Read More

Did you know that all the net new jobs in the U.S. over the past 25 years came from firms less than five years old? This calls for a celebration! And that’s exactly what Global Entrepreneurship Week (Nov 15-21) is all about - a celebration of entrepreneurship – on a global scale. Learn more about h Read More

Roaming the internet I came across this statement about video marketing. Video is a complex, highly multidisciplinary art, and extracting the best out of it is not as simple and clear-cut as writing a news story or a blog post. I read this after making... Read More

Marketing insights, lessons, and takeaways from the Founder of Social Media Examiner, Michael Stelzner. Topics discussed include leveraging relationships, soft selling, and more. Read More

Working with some customers can feel like a marriage. As customer relationships to state the obvious are essential part of marketing, sometimes you can miss the signs that all is not wonderful between the two of you. Here are 5 signs

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At a time like this we can all do our bit to tell the world about this great little country and this video has the right message so go SHARE IT! Read More

Five tips for online marketing promotions that get results during the holiday retail rush. Read More

For years, we have heard how women are starting more small businesses than men are. But a recent report from the U.S. Women’s Chamber of Commerce has some not-so-positive news: Although the number of women-owned businesses is growing in number, those businesses’ sales are actually declining. Read More

You can dress it up with terms like "strategic plan" or "operational plan" but at the end of the day, it's just plain good old goal writing. Really. I know it seems intimidating at times to put it on paper. If you decide to call it an action plan, that works too. For larger small businesses, there Read More