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When most professionals think about getting new business, hey think about brand new markets to penetrate and focus on, or launching new initiatives to appeal to a new crowd. They attempt to identify potential customers they have ignored or those who have not been apparent to them in the past. They look for the new and different-for the proverbial Read More

A loyalty program, of course, will not increase a customer's loyalty, so that should not be the overriding goal. Rather, the purpose of the program is to demonstrate the company's loyalty to a good customer, and often that surfaces in economic value like discounts, gift certificates, points, etc. Read More

However you define success, everyone seems to want it. Whether it's achieving goals, living according to one's calling, or making a difference in the world, everyone wants to accomplish something. But the truth is that most people struggle in the effort, and that begs the question, what is needed to get past the obstacles on the road to succ Read More

Michael Taylor of Slate's BizBox wonders why Fannie Mae and Freddie Mac get all the attention and money while the Small Business Administration is left to languish. Read More

Buying a franchise and starting business is a serious undertaking that requires careful planning to assure that one's due diligence is not compromised by emotional short cuts. The journey begins with understanding that you are investing in yourself and maybe a concept to help achieve your goals faster than you can on your own but you need a g Read More

The big consolidation has begun in IT infrastructure, and companies aren't paying for it. One trend is keeping equipment longer. The other we are seeing in my industry is that companies are turning to Software-as-a-Service (SaaS) for the software they don't want to "live with". Your take-away: Get ready to hear more "no thank you" respons Read More

This looks to be an excellent resource for evaluating business valuations for your own or for others. Read More

This story discusses the benefits of business cooperation. Your business competitor does not have to be your enemy. You can exchange clients, referrals, IP, and assistance during busy periods. Grow your business with your competitor. Even the CEO of COKE and Pepsi play golf together. Read More

You're writing a blog, but not even your mother reads it regularly. How do you get people to visit and keep coming back to your site? Read More

During this election season, more than likely we will encounter — either directly or indirectly — a political discussion at work. Questions will surely rise on how to address a political conversation and what are the best ways to maintain a civil dialogue while voicing opinions. Read More