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Tips for reputation management for you and your competitors. Includes resources and ideas on how to monitor the endless data provided online and you will be able to master 99.9% of it. Read More

A sales process is absolutely critical to making your number, BUT you have to have the right sales process.

Measuring activity will kill you and your team. Measure results. Figure out how your customer buys and you have your sales process. Read More

If email marketing is part of your online marketing strategy or if your company frequently sends out email newsletter, this is a blog post that you should read as it gives you tips on how to improve your company and business newsletter to get the response rate that you always wanted. Read More

Why not also use this time of year wisely and make resolutions for your SMB? Instead of shooting for the stars, test out these five tips as sample resolutions to guide your SMB's social media and online strategies for 2010. Read More

Instead of location, location, location, businesses should be concerned with the three Cs: content, connection and conversation. These three are what will set you apart from your competition. Read More

Why developing increased wallet share from your existing clients should top your 2010 sales agenda. Includes five reasons why wallet share is easier to develop than a new client, and a short how-to section. Read More

The decisions were difficult to make, but the Editor's of Small Business Trends have chosen their choices for the best small business books of 2009. If you seek knowledge and advice about all things concerning small business and entrepreneurial endeavors, check out the list to see if there are any books you may have missed this year. Read More

To make the most of social media and create an Internet presence that will keep your business thriving in a down economy, Steve Fretzin, founder and president of Sales Results Inc, offers these tips. Read More

Search marketing should be a top priority for organizations in any industry. But B2B search marketing efforts take a slightly different form than the tactics used in consumer focused SEO and PPC programs . Typically, B2B markets are smaller, products and services are more complex, and sales cycles are longer. Read More

Mack Collier suggests five ways your small business can use online video in this post from Search Engine Guide. Of course, lower technology costs combined with the novelty and popularity of video online make this an important tool for small business not to be overlooked. Of course, a bit of brainstorming may reveal some uses beyond Collier's initial recommendations but all small business people s Read More