While Social Media Engagement involves active participation in social communities to shape the dialogue and to utilize it as a customer service channel, Social Media Analytics is all about analyzing data available through social channels to improve business. We share a few examples to spur your own answer to the question “How can we apply analysis of Social Data to improve our own business operations?”
Generating Operational Insights from Social Media Analytics - CoreCompete
Posted by Kriti under SalesFrom http://www.corecompete.com 3523 days ago
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