As business owners, we service customers.
But as consumers, we are the customer, and we want top-notch service just as much as anyone does.
Often it’s the experiences we have when we walk in the shoes of the customer that open our eye to how we can do things better.
So last week we asked –
What’s the story behind your favorite customer service experience, where you were the customer, and what did you learn from it that you’ve applied to the way you do business with your customers?
The stories that came flooding in were fantastic examples of great service that inspired business owners to raise the bar, as well as, not so great service that taught the lesson of what not to do.
21 Customer Service Tips from Real Life Examples
Posted by DrShannonReece under StartupsFrom http://blog.drshannonreece.com 4728 days ago
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