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Facebook can be a great tool, and an occasional annoyance. What kind of Facebooker are you? There are lots of fun, interesting people you're happy to talk to when they stroll up. Then there are the other people, the ones who make you cringe when you see them coming. This article is about those people. Read More

Need ideas on how to drive traffic to your social tools like Facebook and Twitter? Check out this post on how your business card may be the answer. Read More

Social media has given consumers a whole new voice. A recent study by Penn State's College of Information Sciences and Technology found that 20% of Twitter updates are either requests for product info, or responses to brand messages. With that, companies better not give consumers anything bad to talk about. As with the 5 case studies below, the Read More

I met Ginerva from Six Apart at Blogworld in 2008. I use Six Apart's Typepad blog platform for all of my blogs and websites, and Six Apart just keeps getting better. Ginerva is the community manager for them, and she just rocks! Read More

Considering a social media strategy? Thinking about taking your first steps into the social media pool? Here is a good first step: reading this post. It's by Steven Groves, Chief Evangelist of www.thesocialmediabible.com. This trinity will serve as the foundation for your social media strategy. Read More

Many small businesses are hearing about social tools like Twitter, but they cannot see how those tools can help their business. This post, focused on restaurants, helps readers understand how Twitter can work for them. 7 great twitter tips for restaurants. Read More

When was the last time you stepped outside your working comfort zone? Amber's recent post about business success mentioned having to “do things we're uncomfortable doing, like — 'putting ourselves out there.'” Her post reminded us how often we deny ourselves certain possibilities simply because we're uncomfortable with giving something new a try. Read More

From Entrepreneur.com: This downturn is a great time to develop a social-media recruiting strategy if your company doesn't have one yet. Here are some basic tips for getting started: Read More

Communication is vital for any business and should be sent through effective channels in order to reach the target audience. Read More